Customer Services

Doing business with City Utilities of Richland Center is now easy to do at home with the click of a mouse. If you’d like to learn more about our customer services, click on the links to the left of this page.

Our highest priority is meeting our customers' needs with low-cost, reliable power while providing superior, person-to-person service. Through this web site, we hope to provide yet another easy way for you - our valued customer - to do business with us.

Through these links, you will learn how you can reach the utility, arrange for billing options and pay your bill at convenient locations. You’ll also find the latest information from our electric, water and wastewater departments. To learn more about our online services, click on the links to the left of this page to:

• Change your mailing address
• Transfer service
• Terminate service
• Sign up for service
• Find bill payment options
• Report a street light outage
• Send your feedback or complete a survey