Bill Payment Options

man entering credit card info on laptopWe have several convenient methods for you to pay your utility bill.

Pay Online, Mobile Device or by Telephone

Pay online, at www.OfficialPayments.com

To pay by phone, call 1-800-272-9829. Use the 3rd Option, and Jurisdiction Code 6783. Please have your bill available so you can provide your account number. 

**Convenience fees apply for credit/debit card payments: $5.95**

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 608-647-3844, or stop down to get a Direct Payment form at 450 S. Main St.

Some advantages to using direct automatic payment are:

  • Helps avoid late or missed payments
  • No need to write checks
  • No postage costs
  • Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date.

Pay by Mail

Payment can be sent to:

City Utilities Richland Center
PO Box 312
Richland Center, WI 53581

Please include the top stub of the bill to assure that your account is properly credited.

Pay in Person

During normal business hours (Monday – Friday, 7:30 am – 4:30 pm) customers can make payments at our office, located at 450 S. Main St., Richland Center.

After business hours, payments can be dropped off in the night deposit box located at the side of our office.  Please NO CASH in night drop.

Other Payment Locations

As an additional convenience, payments are accepted at our other City Utilities drop box in the parking lot of the Auditorium.  Please NO CASH in drop box.